Membership Sales and Marketing Training

Screenshot 2015-03-23 21.04.59Our Membership Sales and Marketing Training is ideal for membership advisors, reception staff and duty managers who often find themselves dealing with membership sales enquiries.  The membership sales training programme covers the eight key steps in the consultative sales process as follows:

  1. Greeting the potential member and establishing rapport
  2. Needs analysis through skilful questioning. (Open, closed and reflective ‘probes’)
  3. Strengthening the clients needs, establishing time frames and goals
  4. Conducting ‘Club tours’ based on findings
  5. Presenting pricing.
  6. Closing and managing objections
  7. Following up and gaining referrals
  8. Induction of new members

We run three types of Membership Sales and Marketing Training:

One day Membership Sales and Marketing Training workshop:

  • Designed for membership sales consultants, receptionists and Duty Managers.

One day Marketing for Health Clubs and Gyms:

  • Designed for Sales and Marketing managers and Club Managers / owners.

One days Membership Sales and Marketing Training for Management:

  • Designed for Sales and Marketing managers and Club Managers / owners.

Benefits of Membership Sales and Marketing Training include:

  • Step up your marketing.
  • Harness the power of digital channels
  • Generate more sales leads
  • Improve sales conversion ratios
  • Increase sales income
  • Create more referrals
  • Build your membership

For details of up and coming Membership Sales and Marketing Training please visit our Eventbrite booking system