Customer Relationship Management (CRM) is an essential part of your marketing plan. This CRM package can be used to help manage your relationship with both Prospects and Clients.
Having a CRM package will enable you to:
- Send out bespoke branded e-Newsletters to promote News, Events and Offers. (Linked back to your website)
- Carry out Customer Satisfaction Surveys to gather vital feedback on business performance
- Short Message Service SMS for last minute promotions and urgent messaging
- Mail Merge letters to communicate with your customers who don’t use / read their email!
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To help collect data for your CRM we have a Lead Box service which is working very well for high footfall venues such as Shops, Restaurants, and Health Clubs. Our clients have been gathering between 30 – 100 customer records per week and are enjoying increased levels of sales, customer retention and service by using our system.